New York Takes Action Against Elder Mistreatment and Abuse

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Below are links to Reference Materials; Laws & Legislation; News & Information; Upcoming Events; Funding; Archived Events (Additional archived information from Home Page can be found on the Resources & Links page)

Thank you for visiting the NYS Coalition on Elder Abuse website.

We hope you find the information useful.




        National Clearinghouse on Abuse in

        Later Life (NCALL)

            Check out the new website - same web address, but many of the

            links to their resources have changed


           New York State Victim Legal Assistance

       Network Development                         

           link to project details & two related surveys



        Groundbreaking New York State Study

       Report Released by OCFS on June 15, 2016    


           New York State Office of Children & Family Services (OCFS)

           announced the release of The New York State Cost of

           Financial Exploitation, a multi-agency study of the impact

           of financial crimes against the elderly, with an eye toward

           prevention. The study finds the statewide impact of financial

           exploitation is at least $1.5 billion each year.

           read updated OCFS press release

           read Executive Summary & the Final Report



           Training & Resource Materials


           March 2016

       U.S. Consumer Financial Protection

       Bureau (CFPB) Issued an Advisory &

       Report for Financial Institutions on

       Preventing Elder Financial Abuse

           CFPB website for press release & more information

           CFPB Advisory for Financial Institutions

           CFPB Recommendations & Report



Reporting Financial Abuse

Clarification for Financial Institutions

Working with Financial Services - Adult Protective Services Guidelines & Form released in June 2015      

background information                                             

June 2015 Guidelines

request form

recent updates on NAPSA website             

  • Archived Jan 7 webinar & slides on Revised Standard Forms for APS to Request Bank Records;
  • Sample letters, some state specific;
  • Follow-up letter if there is a refusal to provide records.


NYS Department of Financial Services

Guidance for Financial Institutions on Preventing elder Financial Exploitation - Feb 26, 2015

read Superintendent Lawsky's letter


Federal Interagency Guidance on Privacy Laws & Reporting Financial Abuse of Older Adults - Sept 24, 2013

read interagency guidance document

SEC press release



USDOJ Elder Justice Website

USDOJ Elder Justice Website - includes includes resources for victims, families, prosecutors, practitioners, and a comprehensive research database.


New OCFS Phone Number Makes Services for Vulnerable Older Adults More Accessible

     New Yorkers should now dial 1-844-697-3505 for the NYS Human Services Call Center (HSCC), which can answer questions about adult services, provide contact information for local APS, or take information regarding abuse, neglect, or exploitation of adults and send it to the local APS unit. As always, if someone is in immediate danger - call 911.

for more information including HSCC hours


White House Conference on Aging

Final Report for the 2015 Conference released in Jan 2016


Laws & Legislation



Updated Nov 2015

Nationwide Survey of Mandatory Reporting Requirements for Elderly and/or Vulnerable Persons

read updated document



NYS Coalition on Elder Abuse

If you are interested in joining the New York State Coalition on Elder Abuse, please fill out and return a membership form. The Coalition is based in New York, but often addresses elder abuse issues that have national or international interest.

more information about the Coalition & a copy of the form

Please contact Denise Shukoff, NYS Coalition on Elder Abuse Coordinator, if you have questions about information included on this website. email address


Archived Information: several listings that were originally on this page have been moved to the Resources & Links page for ongoing reference


Please remember to click the refresh button on your computer to make sure you are viewing the most updated version of this website.

In The News

Erie County - great press coverage for launch of new

E-MDT to Combat Elder Financial Abuse & Exploitation

read DA's Office press release with details

Buffalo News article & photo

listen & read - WBFO NPR News

Cheektowaga Chronicle article

Center for Elder Law & Justice website & E-MDT page


NYS OCFS Adult Services

read Feb 2017 Newsletter


National APS Resource Center

Technical Assistance Briefs      

read new documents & other NAPSRC briefs on various topics

R2P one-page webinar briefs


Steuben County Financial Exploitation case

read NYS Police press release



Upcoming Events

JASA Elder Abuse Training Institute

details & registration for all the workshops in the series

Upcoming dates: Feb 14, Mar 22, May 4, 2017

social work credits available


Save the Date

Lifespan's Multidisciplinary Regional Training Program

Tues, June 6, 2017; 10 am - 3 pm

Watkins Glen, NY

approved for SW contact hours

details & registration form


21st Annual Aging Concerns Unite Us Conference (ACUU)

Albany, NY

June 6 & 7, 2017

for details and registration


20th Annual Elder Abuse Conference

"I called and they didn't do anything": PROTECTION, INTERVENTION AND SELF-DETERMINATION

Thurs, June 15, 2017; 8 am - 4 pm

Syracuse, NY

Keynote: Bonnie Brandl, Founder & Director of NCALL

details & registration


TRIPLL of Weill Cornell Medicine

Free monthly web based training resource for health professionals, researchers, others interested or working in aging field

Pain & Decision Making

Jan - June, 2017

for dates, topics, registration


Save the Date

NAPSA Conference

Aug 28 - 30, 2017


Save the Date

2017 NYS Caregiving & Respite Coalition Conference

Oct 2 & 3, 2017

Desmond Hotel, Albany, NY


  Funding Opportunities

National Institute of Justice

Tips for Making Your Proposal Competitive

tips from NIJ Director


  Archived Events

Some archived events have been moved to the Research & Training Page

Oct 2015Webinar Series

5 programs

Association on Aging in NY & NYSOFA

archived webinars - also includes links to all webinars since 2012


National Legal Resource Center

NLRC website

National Elder Rights Training Project Webinar Series

Wed, Jan, 14, 2015 - 2 pm EST

Ethical Challenges of Legal Services Working on Elder Abuse Issues

Wed, Feb 11, 2015 - 2 pm EST

Involuntary Transfer & Discharge from Nursing Homes: Prevention, Advocacy & Appeals

archived webinars


National Center for Victims of Crime

Recognize, Report, and Recover

Webinar Series

Programs are recorded & archived

view list & details

Fri, Nov 21, 2014 Webinar

Victim Service Providers Respond to Elder Financial Exploitation

Speakers: Liz Loewy & Merry O'Brien

recording, slides, & other materials now available

Fri, Dec 5, 2014 Webinar

Friends & Family Respond to Elder Financial Exploitation

recording, slides & other materials now available






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New York State Coalition on Elder Abuse - Statewide Elder Abuse Outreach Effort


Formed by Lifespan to implement the New York State Elder Abuse Summit Action Agenda, the coalition is a multidisciplinary, statewide network of over 1,800 individuals, organizations and government agencies working together to protect older adults from abuse, neglect and exploitation. Through statewide outreach efforts, the Coalition serves as a catalyst for change, raising awareness and offering solutions for prevention and intervention through education, advocacy and research. Lifespan provides staff support for the Coalition.



The New York State Coalition on Elder Abuse is administered by Lifespan of Greater Rochester, Inc.
1900 S. Clinton Avenue, Rochester, New York, 14618   Contact Us