New York Takes Action Against Elder Mistreatment and Abuse

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Below are links to Reference Materials; Laws & Legislation; News & Information; Upcoming Events; Funding; Archived Events (Additional archived information from Home Page can be found on the Resources & Links page)

Thank you for visiting the NYS Coalition on Elder Abuse website.

We hope you find the information useful.




            National Fatality Review Team Survey

            NAPSA is conducting a survey to help document and understand the

            current status of elder fatality review teams nationwide. All are

            encouraged to reply - those involved with both formal and

            informal teams, as well as those not part of a team.

            link to the survey

            information about this new EFRT Networking Initiative


           New York State Victim Legal Assistance

       Network Development                         

           link to project details & two related surveys



       New York State Elder Abuse Prevention 

       and Intervention Services Survey -

       Report of Findings

       Just Released, June 29, 2016                      

          The survey was developed to obtain feedback about the gaps

          and barriers in elder abuse services in New York State (NYS)

          across multiple service systems. We hope the findings in this

          report will spark conversations with people within and across

          the many organizations and systems involved with preventing

          and responding to elder abuse.

          read the final report



        Groundbreaking New York State Study

       Report Released by OCFS on June 15, 2016    


           New York State Office of Children & Family Services (OCFS)

           announced the release of The New York State Cost of

           Financial Exploitation, a multi-agency study of the impact

           of financial crimes against the elderly, with an eye toward

           prevention. The study finds the statewide impact of financial

           exploitation is at least $1.5 billion each year.

           read updated OCFS press release

           read Executive Summary & the Final Report



           Training & Resource Materials


           June 2016

           FBI Public Service Alert

           Increase in Complaints Related to

         Technical Support Scams

           read details in FBI PSA document - Technical Details, Variations &

           Trends, Additional Treats, Defense & Mitigation, Filing a Complaint


       March 2016

       U.S. Consumer Financial Protection

       Bureau (CFPB) Issued an Advisory &

       Report for Financial Institutions on

       Preventing Elder Financial Abuse

           CFPB website for press release & more information

           CFPB Advisory for Financial Institutions

           CFPB Recommendations & Report


           Helpful New York Power of Attorney

       Reference Documents   

           NYS POA Selected Highlights Information Sheet  

           NYS POA Reform Legislation Summary of the Changes   




Lifespan's New York State Elder Abuse Prevention Training Manual


Introductory guide to help raise awareness among all professional groups who come in contact with older adults. Contains general information that is important for everyone to know, as well as additional resources.

Includes specific information on financial exploitation, the fastest growing form of abuse - often involving other forms of abuse and often the most devastating for the older victim.

Shining Light on the Hidden Problem of Elder Abuse


Reporting Financial Abuse

Clarification for Financial Institutions

Working with Financial Services - Adult Protective Services Guidelines & Form released in June 2015      

background information                                             

June 2015 Guidelines

request form

recent updates on NAPSA website              New updates!

  • Archived Jan 7 webinar & slides on Revised Standard Forms for APS to Request Bank Records;
  • Sample letters, some state specific;
  • Follow-up letter if there is a refusal to provide records.


NYS Department of Financial Services

Guidance for Financial Institutions on Preventing elder Financial Exploitation - Feb 26, 2015

read Superintendent Lawsky's letter


Federal Interagency Guidance on Privacy Laws & Reporting Financial Abuse of Older Adults - Sept 24, 2013

read interagency guidance document

SEC press release



USDOJ Elder Justice Website

USDOJ Elder Justice Website - includes includes resources for victims, families, prosecutors, practitioners, and a comprehensive research database.


Identity Theft Kit

Useful Guide for Victims of ID Theft

ID Theft Guide


Powerful Video - Shining Light on the Hidden Problem of Elder Abuse

A Victim's Story in Her Own Words

click on the video to hear her story


New OCFS Phone Number Makes Services for Vulnerable Older Adults More Accessible

     New Yorkers should now dial 1-844-697-3505 for the NYS Human Services Call Center (HSCC), which can answer questions about adult services, provide contact information for local APS, or take information regarding abuse, neglect, or exploitation of adults and send it to the local APS unit. As always, if someone is in immediate danger - call 911.

for more information including HSCC hours


White House Conference on Aging

Final Report for the 2015 Conference released in Jan 2016


Elder Justice Roadmap Project Report

     For links to the Executive Summary, Full Report and Appendices, as well as links to many other Federal Government Reports & Publications click here   


Financial Exploitation of Older Adults: A Population-Based Prevalence Study

more information on the Research & Training page


Laws & Legislation


Federal Elder Abuse Prevention and Prosecution Act                                           

S.3270 - Introduced by Sen. Grassley on July 14, 2016     New!

for information

for additional information



White Collar Crime Task Force

An initiative of the NYS District Attorney Association


Sweeping recommendations, including procedural changes & amendments to NYS laws governing prosecution of corruption, cybercrime, ID theft, money laundering, and fraud - including elder fraud.

Task Force Press Release

Full Report

Appendix with amendments

2015 bill numbers for legislation introduced in response to Task Force recommendations:

A.4447/S.395 - larceny related 

A.4446/S.624 - access to certain medical records

A.4440/S.394 - examination of witness 

A.4470/S.4593 - larceny related

to access these bills

A.8780/S.7188 Signed by Governor on Sept 4, 2014 

     Allows social worker or informal caregiver to be present and give care to vulnerable elderly person during certain grand jury proceedings.

read 2014 Chap. 347

(2015 Senate bill 5832-A adds financial crimes)



Updated Nov 2015

Nationwide Survey of Mandatory Reporting Requirements for Elderly and/or Vulnerable Persons

read updated document



NYS Coalition on Elder Abuse

If you are interested in joining the New York State Coalition on Elder Abuse, please fill out and return a membership form. The Coalition is based in New York, but often addresses elder abuse issues that have national or international interest.

more information about the Coalition & a copy of the form

Please contact Denise Shukoff, NYS Coalition on Elder Abuse Coordinator, if you have questions about information included on this website. email address


Archived Information: several listings that were originally on this page have been moved to the Resources & Links page for ongoing reference


Please remember to click the refresh button on your computer to make sure you are viewing the most updated version of this website.

In The News


NAPSA July/Aug 2016 Newsletter

Spotlight on NYS, Fulton Co APS

read summer newsletter         


81-yr-old Veteran abused & exploited in Orange County

read NYT article         


NYS OCFS Adult Services Newsletter - June 2016

read newsletter             


Recent Scam Alerts

Text Messages from Banks

read details

Tech Support Scam

read detailed FBI Public Service Announcement    

Mass-Mailing Fraud Schemes

read details in DOJ press release

Grandparent Scam arrests

read article   


National APS Resource Center

Technical Assistance Briefs      

read new documents & other NAPSRC briefs on various topics


Upcoming Events

2016 NYS Adult Abuse Training Institute (AATI)

Community Collaboration: How Partnerships Can Expand Your Toolkit

Nov 1 - 3, 2016

Albany, NY

program & registration details


Save the Date

NYS DV Prevention Summit

Nov 9, 2016; 9 am - 5 pm

details & registration


  Funding Opportunities

National Institute of Justice

Tips for Making Your Proposal Competitive

tips from NIJ Director


  Archived Events


May 2016 webinar now available  

APS Research to Practice Webinar Series covering a variety of interesting topics - over 19 webinars from 2010 thru 2016

webinar & webcast recordings and slides on NAPSRC website


on NCCD's website


WEAAD 2nd Global Summit

Thurs, June 16, 2016

Convened by: NAPSA, NCVC, and INPEA

Washington, DC

Questions? - Contact

for more information

tentative event schedule


Elder Justice Coordinating Council Meeting (EJCC)

Wed, Apr 27, 2016

9 am - 12 pm ET

for meeting materials, agenda & to watch live online - will be archived

additional EJCC information


Thurs, Feb 25, 2016 Webinar

1:00 - 2:00 pm ET

APS - Breakthroughs, Funding and NAMRS Reporting

Presenter: Kathleen Quinn

details & registration   (archived)


National Center for Victims of Crime

Webinar - Thurs, Feb 25, 2016

2:00 pm ET

Using Asset Forfeiture to Recover Money for Victims of Crime

details & to register     (archived)


Free National Consumer Law Center Webinar

Thurs, Jan 21, 2016; 2:00 pm EST

Legal Remedies to Financial Exploitation of Property: Let's Get Grandpa's House Back!

more information & registration archived for future reference

Speakers: Denis Culley, David Godfrey, Lori Stiegel


Oct 2015Webinar Series

5 programs

Association on Aging in NY & NYSOFA

archived webinars - also includes links to all webinars since 2012


National Legal Resource Center

NLRC website

National Elder Rights Training Project Webinar Series

Wed, Jan, 14, 2015 - 2 pm EST

Ethical Challenges of Legal Services Working on Elder Abuse Issues

Wed, Feb 11, 2015 - 2 pm EST

Involuntary Transfer & Discharge from Nursing Homes: Prevention, Advocacy & Appeals

archived webinars


National Center for Victims of Crime

Recognize, Report, and Recover

Webinar Series

Programs are recorded & archived

view list & details

Fri, Nov 21, 2014 Webinar

Victim Service Providers Respond to Elder Financial Exploitation

Speakers: Liz Loewy & Merry O'Brien

recording, slides, & other materials now available

Fri, Dec 5, 2014 Webinar

Friends & Family Respond to Elder Financial Exploitation

recording, slides & other materials now available


National Crime Victims' Rights Week

30 Years: Restoring the Balance of Justice

watch NYS OVS Crime Victims' Rights video

U.S. DOJ, Office for Victims of Crime website - check for ongoing updates regarding 2016 events & information

National Crime Victims Resource Guide





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New York State Coalition on Elder Abuse - Statewide Elder Abuse Outreach Effort


Formed by Lifespan to implement the New York State Elder Abuse Summit Action Agenda, the coalition is a multidisciplinary, statewide network of over 1,800 individuals, organizations and government agencies working together to protect older adults from abuse, neglect and exploitation. Through statewide outreach efforts, the Coalition serves as a catalyst for change, raising awareness and offering solutions for prevention and intervention through education, advocacy and research. Lifespan provides staff support for the Coalition.



The New York State Coalition on Elder Abuse is administered by Lifespan of Greater Rochester, Inc.
1900 S. Clinton Avenue, Rochester, New York, 14618   Contact Us