New York Takes Action Against Elder Mistreatment and Abuse

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Protect Those Who Protected Us

Stop Scams against Service Men & Women

Information from NCEA on what to do if you suspect that you or a veteran you know might be a victim of abuse.

Important Flyer to Post & Share



Helpful New York Power of Attorney Reference Documents    New!

NYS POA Selected Highlights Information Sheet   

NYS POA Reform Legislation Summary of the Changes   


Reporting Financial Abuse

Clarification for Financial Institutions

Working with Financial Services - Adult Protective Services Guidelines & Form released in June 2015      New!

background information                                             

June 2015 Guidelines

request form

NYS Department of Financial Services

Guidance for Financial Institutions on Preventing elder Financial Exploitation - Feb 26, 2015

read Superintendent Lawsky's letter


Federal Interagency Guidance on Privacy Laws & Reporting Financial Abuse of Older Adults - Sept 24, 2013

read interagency guidance document

SEC press release



White House Conference on Aging

visit the White House Conference on Aging website often for updates

video footage from the July 13, 2015 WHCOA

Watch Liz Loewy on the Elder Justice Panel

From the White House Conference website:

     Elder justice is important given that seniors, particularly the oldest older Americans, can be vulnerable to financial exploitation, abuse, and neglect. The Elder Justice Act was enacted as part of the Affordable Care Act, and we need to realize its vision of protecting seniors from scam artists and others seeking to take advantage of them.

also visit the USDOJ Elder Justice Website - includes resources for victims, families, prosecutors, practitioners, and a comprehensive research database.


Robocall Scam Targets Older New Yorkers
The New York State Office for Aging has been made aware of a new robocall scam that attempts to lure older New Yorkers into providing their personal information over the phone. The voice on the robocall identifies itself as the New York State Office for the Aging and asks the individual answering the phone to  press a button if someone in the home is over 65 and would be interested in receiving a free Medic Alert pin and $3000 in coupons for food or other items.  
This is a SCAM. The New York State Office for the Aging does not give away items, money or coupons and will NEVER solicit personal information over the phone.
If you receive a similar call, you should HANG UP MMEDIATELY. Reports of financial scams should be reported to the Consumer Protection Division of the NYS Attorney General’s Office at 1-800-771-7755, the NYS Department of Financial Services at 1-800-697-1220 or the NYS Department of State (518) 474-8583.


NYS Office of Community Living

Chap. 57 of the Laws of 2015 authorizes the New York State Office for the Aging to study the feasibility of creating an Office of Community Living.

for additional information



New OCFS Phone Number Makes Services for Vulnerable Older Adults More Accessible

     New Yorkers should now dial 1-844-697-3505 for the NYS Human Services Call Center (HSCC), which can answer questions about adult services, provide contact information for local APS, or take information regarding abuse, neglect, or exploitation of adults and send it to the local APS unit. As always, if someone is in immediate danger - call 911.

for more information including HSCC hours


New York State Elder Abuse Prevention Training Manual

Introductory guide to help raise awareness among all professional groups who come in contact with older adults. Contains general information that is important for everyone to know, as well as additional resources.

Includes specific information on financial exploitation, the fastest growing form of abuse - often involving other forms of abuse and often the most devastating for the older victim.

Shining Light on the Hidden Problem of Elder Abuse


Powerful Video - Shining Light on the Hidden Problem of Elder Abuse

A Victim's Story in Her Own Words

click on the video to hear her story


Identity Theft Kit

Useful Guide for Victims of ID Theft

ID Theft Guide


Elder Justice Roadmap Project Report

     For links to the Executive Summary, Full Report and Appendices, as well as links to many other Federal Government Reports & Publications click here   


Financial Exploitation of Older Adults: A Population-Based Prevalence Study

more information on the Research & Training page


NYS Coalition on Elder Abuse

If you are interested in joining the New York State Coalition on Elder Abuse, please fill out and return a membership form. The Coalition is based in New York, but often addresses elder abuse issues that have national or international interest.

more information about the Coalition & a copy of the form


Archived Information: several listings that were originally on this page have been moved to the Resources & Links page for ongoing reference


Please remember to click the refresh button on your computer to make sure you are viewing the most updated version of this website.

In The News

Financial Abuse of the Elderly: Sometimes Unnoticed, Always Predatory - New York Times article

read the NYT article


Livingston Co great-granddaughter charged with Grand Larceny & Forgery

video interview with Sheriff & DA


Orleans Co woman charged with 3rd Degree Grand Larceny - order of protection granted for victim

read article


Gates Police: 92-year-old woman in Monroe County gave Social Security number to phone scammers - checks she relied on to live on stopped going into her bank account

for video interviews & article


Watch Paul Greenwood, San Diego Deputy District Attorney, and Beth Baker, a loving grandmother, tell her story about how she became a victim of the insidious Grandparent Scam. We all need to take action now to protect others from this devastating crime.

watch brief video, learn, warn others


Arrest of Nurse Accused of Striking Elderly Resident in Dutchess Co Nursing Home

read press release

Go to Regional Coalitions or Resources & Links page (tabs above) for link to Dutchess Co EA Resource List


Manhattan U.S. Attorney & FBI Assistant Director Announce Charges Against Brooklyn Man in Scheme to Defraud Elderly Victims Across the United States

read press release


Multiple agencies working together in Ontario County

Successful prosecution involving abuse of power of attorney

read article

Successful prosecution of hospital employee who preyed on kindness of vulnerable victim

read Oct 12 article

Arrest of grandson accused of stealing from grandparents

read Oct 17 article


NYS Office for the Prevention of Domestic Violence

read Spring 2014 bulletin  

subscribe to OPDV bulletins


NYS Office of Children & Family Services, Adult Services Newsletters

read Sept 2014 newsletter 

read March 2015 newsletter



Upcoming Events

Fri, Dec 11, 2015; 8 am - 4 pm

Syracuse, NY

18th Annual Elder Abuse Conference: Aging is Natural. Abuse is Not

Approved for CE contact hours

conference brochure

workshop details

online registration link

Only $45 - includes meals


Fall October Webinar Series - 5 programs

Association on Aging in NY & NYSOFA

details & registration for all five programs - will also be archived for future reference


  Archived Events

National Legal Resource Center

NLRC website

National Elder Rights Training Project Webinar Series

Wed, Jan, 14, 2015 - 2 pm EST

Ethical Challenges of Legal Services Working on Elder Abuse Issues

Wed, Feb 11, 2015 - 2 pm EST

Involuntary Transfer & Discharge from Nursing Homes: Prevention, Advocacy & Appeals

archived webinars


Mon, Jan 12, 2015

2 pm - 3:30 pm ET

NAPSA / NCCD / NCPEA Research to Practice (R2P) Webinar

Forensic Markers of Elder Abuse & Neglect

Presenter: Laura Mosqueda, MD, FAAFP, AGSF

details & registration

direct link to flyer


National Center for Victims of Crime

Recognize, Report, and Recover

Webinar Series

Programs are recorded & archived

view list & details

Fri, Nov 21, 2014 Webinar

Now archived

Victim Service Providers Respond to Elder Financial Exploitation

Speakers: Liz Loewy & Merry O'Brien

recording, slides, & other materials now available

Fri, Dec 5, 2014 Webinar

Now archived

Friends & Family Respond to Elder Financial Exploitation

recording, slides & other materials now available


World Elder Abuse Awareness Day - 2014 review

Check the Regional Coalitions page for updated news & reports on some of the events that were held throughout New York State and Nationally in recognition of WEAAD 2014

Regional Coalitions page


Archived copy of the April 23 Webinar

Elder Justice Initiative: Action and Advocacy from the Grassroots Up

archived webinar

Elder Justice Coalition website


National Crime Victims' Rights Week

30 Years: Restoring the Balance of Justice

watch NYS OVS Crime Victims' Rights video

U.S. DOJ, Office for Victims of Crime website - check for ongoing updates regarding 2015 events & information

National Crime Victims Resource Guide



APS Research to Practice Webinar Series covering a variety of interesting topics - over 15 webinars from 2010 thru 2014

recordings & copies of slides are available on NCCD's website


New & Archived Webinars

NYS Coalition Against Sexual Assault (NYSCASA)

information & registration



Sign Up for News



New York State Coalition on Elder Abuse - Statewide Elder Abuse Outreach Effort


Formed by Lifespan to implement the New York State Elder Abuse Summit Action Agenda, the coalition is a multidisciplinary, statewide network of over 1,000 individuals, organizations and government agencies working together to protect older adults from abuse, neglect and exploitation. Through statewide outreach efforts, the Coalition serves as a catalyst for change, raising awareness and offering solutions for prevention and intervention through education, advocacy and research. Lifespan provides staff support for the Coalition.



The New York State Coalition on Elder Abuse is administered by Lifespan of Greater Rochester, Inc.
1900 S. Clinton Avenue, Rochester, New York, 14618   Contact Us